Apple iMac

How to set up my new iMac

• If you’re new to Mac: See Set up your iMac for new Mac users.
• If you’re already a Mac user: See Set up your iMac for current Mac users

• Download a new web browser

• Add a wireless printer

• Get support

• Find an Authorized repair and service location

• FAQs

To download a new browser to your iMac, follow these steps:

1. Research and choose the browser that suits your needs.
2. Download the browser from the official website.
3. Install the browser on your Mac.
4. Set the new browser as your default browser (optional)

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Get Support

• Titans Tech Center – Did you know if you purchased a laptop or tablet from us we can help you with repairs, software, and many other things? If you didn’t purchase your laptop or tablet from us, we can still offer advice and suggestions for improved performance, anti-virus software, and much more. The Tech Center is located in the back of the Jamestown Campus Store.

Monday to Thursday: 8:30 AM – 1:30 PM

Phone: 336-334-4822 Ext. 50048

Contact Person: Lynn Welborn

Email: dlwelborn@gtcc.edu

(Note: Hours are subject to change.)

 Titan Hub Computer Lab - Do you need a computer to complete assignments or help with printing, saving, or uploading your work, activating your Titan account, resetting your password, and so much more? The Titan Hub Computer Lab, located on the third floor of the Jamestown Campus library (LRC), provides both PC and Apple computers, printers, study areas, charging stations, and more.

Monday-Friday 8:30 am - 4:30 pm (hours subject to change)

• Apple – Contact Apple Support here: Topic Selection - Apple Support

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FAQs

1. I tried to register my computer and it is in someone else’s name. Is it used? NO. Our devices are purchased from a third-party vendor, D&H, and are registered to them until you register the device in your name.
2. Can I return my device if I don’t want it? We will return the device and refund the purchase price if it is returned UNOPENED, within 48 hours of purchase, WITH A RECEIPT. If the device is not operational when you get it home, bring it back to the store where you purchased it. We’ll check it out and exchange it if necessary.
3. What kind of warranty do I have? iMac's have 3-year AppleCare+ Warranty. 
4. Can you repair my device if I didn’t buy it at GTCC? Unfortunately, no, but we can always help with questions and suggestions.

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