Publisher Tech Support Contacts

Spring 2025 DayONE Access Support

January 13th - 15th publishers and tutors will be at the Center for Academic Engagement (Sears Applied Technologies Building, 1st floor), 8 am - 2 pm to help students with any DayONE issues they're having.

 
Pearson Customer Service (MyLab, Mastering, Revel)   
Contact Support (pearson.com)
 
McGraw Hill (Connect, SimNet)   
Phone: 1-800-338-3987 Link to Technical support via online chat https://www.mheducation.com/highered/contact.html
 
Cengage (Cengage Unlimited. MindTap)   
Phone: 1-800-354-9706   
Link to technical support http://www.cengage.com/support
 
Macmillian   
Link to technical support via live chat   https://mhe.my.site.com/macmillanlearning/s/chat-with-us
 
WWNorton (Inquizitive)   
Phone: 1-212-354-5500   
Link to technical support (Inquisitives Included)    
https://wwnorton.com/tech-support
 
Vital Source - eBooks   
Phone: 1-855-200-4146   
Link to technical support via live chat https://support.vitalsource.com/hc/en-us/requests/new
 
Titan Hub (On Campus Support)   
Phone: 336-335-4822 Ext. 50346   
Jamestown Sears Applied Technologies Buildng, 1st floor, Mon- Fri 9:00 am- 4:00 pm