Return Policy

Gifts & Accessories 

Supplies can be returned/exchanged within 10 days of the first academic day of your class with a valid register receipt. Note: This is 4 days for Summer Term. Following this return period, supplies may be returned/exchanged within 2 business days of purchase with a valid receipt. All return/exchange supplies must be presented with original packaging and owners manual. The following items will not be accepted for return if opened, but may be exchanged for the exact same item. Flash Drives CD’s/DVD’s Software All Kits Ink Cartridges MP3 Players Computers DVD Players 

Computer Products 

Computers may not be returned to the store. Please contact the manufacturer for all questions and support. There are no returns on Software purchases. Supplies can be returned/exchanged within 10 days of the first academic day of classes with a valid register receipt. This is 4 days during the Summer Term. Following the return period, supplies may be returned/exchanged within 2 business days of purchase with a valid receipt. All return/exchange supplies must be presented with original packaging and owners manual. The following items will not be accepted for return if opened, but may be exchanged for the exact same item. Flash Drives CD’s/DVD’s Software All Kits Ink Cartridges MP3 Players 

General Goods 

Supplies can be returned/exchanged within 10 days of the first academic day of classes with a valid register receipt. During the Summer Term this will 4 days. Following this return period, supplies may be returned/exchanged within 2 business days of purchase with a valid receipt. All return/exchange supplies must be presented with original packaging and owners manual. The following items will not be accepted for return if opened, but may be exchanged for the exact same item. Flash Drives CD’s/DVD’s, All Kits, Ink Cartridges, MP3 Players, Computers and  Printers 

Apparel 

Apparel can be returned/exchanged within 10 days of the first academic day of classes with a valid register receipt. Note: This is 4 days for Summer Term. Following this return period, apparel may be returned/exchanged within 2 business days of purchase with a valid receipt. All return/exchange apparel must be presented with original packaging and tags. The following items will not be accepted for return if opened, cloth face masks. 

Non Textbooks 

Supplies can be returned/exchanged within 10 days of the first academic day of classes with a valid register receipt. During the Summer Term, this is 4 days and is posted on your receipt. Following this return period, supplies may be returned/exchanged within 2 business days of purchase with a valid receipt. All return/exchange supplies must be presented with original packaging and owners manual. The following items will not be accepted for return if opened, but may be exchanged for the exact same item. Flash Drives CD’s/DVD’s, All Kits, Ink Cartridges and MP3 Players 

Textbooks 

Textbooks purchased ONLINE or in the store may be returned to the GTCC Jamestown Bookstore 10 Days from the first day of classes. During Summer Term, this time period is 4 days. If not during RUSH, you have 48 Hours from the date of purchase.You MUST present an original valid receipt and your (Student I.D. or Drivers License) to receive a refund within this given time period. Thank you for Shopping with GTCC ONLINE!!!